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Return policy

RETURN POLICY

Instruction on exercising the buyer’s right to withdraw from the purchase contract

1. Right to withdraw from the purchase contract

You have the right to withdraw from this purchase contract without giving a reason within 14 days.

The period for withdrawing from the contract expires 14 days from the day when you or a third party designated by you, with the exception of the carrier, takes over the goods.

When exercising the right to withdraw from the purchase contract, inform us of your decision to withdraw from this purchase contract by a clear statement (for example, by letter sent by post, fax or e-mail) to the address of Seller : digitalpanda s.r.o., ID: 52 579 212, Orechová 2922/66 , Dunajská Lužná 900 42, registered in the Commercial Register of the Bratislava I District Court, section: s.r.o. , file no.: 139886 /B DI No .: 1081642518 Business : Orechová 2922/66 , Dunajská Lužná 900 42 , Email: support@hbfworldcommunity.com.

For this purpose, you can contact us at support@hbfworldcommunity.com or use the sample form for withdrawing from the purchase contract, which can be found at the end of this doccument, as attachment no. 1 commercial and complaint conditions. If you are interested, you have the option to fill out and send a sample form for withdrawal from the purchase contract or any other clear declaration of withdrawal from the purchase contract electronically via email support@hbfworldcommunity.com. We will immediately confirm the withdrawal from the purchase contract by e-mail.

The withdrawal period from the purchase contract is preserved if you send a notice of exercise of the right to withdraw from the purchase contract before the withdrawal period from the purchase contract expires.

2. Consequences of withdrawal from the contract

In case of withdrawal from the purchase contract, we will refund all payments you made in connection with the conclusion of the purchase contract, especially the purchase price, including the costs of delivering the goods to you . This does not apply to additional costs if you have chosen a different type of delivery than the cheapest normal delivery method that we offer, nor to costs for additional services, if they were the subject of the contract and if they were fully provided . Payments will be returned to you without undue delay and in any case no later than 14 days from the day we receive the returned goods. Their payment will be made in the same way that you used for your payment, unless you have expressly agreed to a different payment method, without charging any additional fees.

Payment for the purchased goods will be paid to you after delivery of returned goods back to our address or upon presentation of a document proving the return of the goods, whichever occurs first.

Send the goods back to us or bring them to the address of the company headquarters without unnecessary delay and in any case no later than 14 days from the day of exercising the right to withdraw from the contract. The period is considered to be preserved if you send the goods back before the 14-day period has expired. You bear the direct costs of returning the goods.

Please note that in the event of withdrawal from the purchase contract, you are responsible for any reduction in the value of the goods as a result of handling them between the time of their delivery and the moment of their return in a way other than what is necessary to determine the nature, properties and functionality of the goods.

Prepared via www.overenyshop.sk

Annex no. 1

Withdrawal from a purchase contract concluded at a distance

in accordance with § 7 et seq . Act no. 102/2014 Coll. on consumer protection when selling goods or providing services on the basis of a contract concluded at a distance or a contract concluded off-premises and on amendments to some of the acts

Seller:

digitalpanda s.r.o., ID number: 52 579 212, Orechová 2922/66 , Dunajská Lužná 900 42, registered in the Commercial Register of the District Court Bratislava I, section: s.r.o. , insert number: 139886 /B

VAT number: 1081642518

Operation: Orechová 2922/66, Dunajská Lužná 900 42

Email: support@hbfworldcommunity.com

I hereby inform you that I am resigning from the purchase contract closed on the website www. hbfworldcommunity.com

Buyer

Name and surname:

 

Adress:

 

City:

 

ZIP:

 

Telephone :

 

E-mail:

 

Order number:

 

The goods were delivered to me on (day of collection):

 

The name of the returned good of the contract, and the number of pieces

 

Required value to return:

   

by postal order to my address (listed above )

   

by transfer to an account , bank number / code or IBAN :

   

If the goods are not part of the shipment, damaged or worn I take note of the fact that the seller is not obliged to return the money.

I am obliged to send the goods to the seller no later than 14 days from the day of withdrawal.

On ……………………………….. Day and ……… ……………..

……………………………..

Name surname (signature)